Your guide – using your own photos and images with our products
Q: How do i send you my photos?
If they are from a digital camera or scanned images. You can send us pictures by email or you can upload them to a shared folder that we will invite you to after we have received your order. We will send you a link to join.
Q: Can i place my order and then send in the photos after?
Yes. Simply place your order via our website with all the personalisation you require, you will then get an order confirmation with an order number. This will be your unique reference to add with your photo to send back to us, if you are emailing the photo so we can match.
Q: Can i get a FREE preview of the design before i place an order?
A: Yes you can, send in your photo & the personalisation you require. We would be happy to do a free preview on our single photo boxes or the three picture photo box, absolutely free… See before you buy.
If you would like a preview of a design but of our collage/blend style or life in square style box, there is a small booking fee for our guys to be able to start work on.
Q: Can i use any photos?
Yes, you can include digital or printed, New or old photos and even items like tickets, wedding invitations, birthday cards etc can be incorporated within the design to tell a story for inclusion in your bespoke photo product.
Q: I’ve got really old images is that okay?
Older images really do tell a story & work beautifully on the box, so if you have older images that you only have printed copies of, you can bring them into the showroom or you can post us the photo for our experts to scan FREE of charge. Your original photos will be returned with your order delivery, our address is on our contact page.
When posting your precious photos to us it is advisable that you use a secure method of posting to ensure your photos reach us safely.
Q: What designs are available using my photos onto a keepsake box?
A: Below are a Five design options for you to choose from and all of these can go on the lid of the box.
1. Using 1 Photo on a Photo box
If you have single landscape photo of a high quality that doesn’t need any digital work done to it. We can simply use as it is, there is no additional charge. A free preview will be sent to you for approval.
2. Using 3 Photos on a Photo box
3. Designer Collage Blend on a Photo box
This box has an add on feature: If you would like more than 5 photos into your blended design, please let us know and we will be happy to give you a quote. We would recommend maximum of between 15 – 25 obviously the more you have the smaller the photos become.
4. Designer life in squares on a Photo box
“Life in squares” design then this will affect the price of the box. Any additional photos are charged at £5 per photo.
5. Bespoke Photo Designs:
Q: What happens once I’ve placed my order?
They will then have a consultation with you via email or telephone about any ideas or special instructions or favourite pictures you may have and they will then create your design fitting for the occasion and purpose of the product being purchased. , it’s what makes this service special and ensures you get something you will treasure.
Q: Are the pictures just stuck on to the wooden box lid?
Q: The quality of my pictures isn’t great?
This does not necessarily mean that older images are not usable. In this case send us the originals or scan the images that you have and we can advise you about what results may be possible.
Q: Can i get a FREE preview of the design before I place an order?
If you would like a preview of our collage/blend style or life in squares style box, then we do ask for a small booking fee before our guys start work on on your design.
Q: Do i get to see a preview before it’s made?
Once you have placed your order we always will get your approval…We provide free preview, this can take up to 72 hours, as they are personally created by one of the team. All ‘proof’ designs are sent to you via email for approval before manufacturing. So we can get the perfect result for you and you know you are 100% happy with the design we’ve created.You can suggest a tweak at this stage also.
Q: What is a gift certificate?
If you would like a gift certificate please check the ‘Gift certificate required’ box when ordering.
Q: Can i personalise the box with names, dates, whatever I want?
What’s the optional extra to have my own wording on the front panel of the keepsake box?
Some customers leave the front panel of the box plain, others like to add that extra touch with some personalisation, for instance,
‘Mum’s Memories’, ‘A Name’, ‘A Name & date’ ‘Date’ ‘Keepsakes’ ‘initials’ or some other choice of wording.
If you would like this additional feature then complete the Front of box drop down and add your wording when placing your order.
What’s the optional extra to have my own wording on the inside of the box lid?
We can also include an optional special message on the underside of the lid if you wish.
to mark special occasions such as a special Birthday.
Happy 21st Birthday
Mum & Dad
15th January 2014
A special place to hold all your memories
All your Grandchildren
On your 80th Birthday
Still need more answers?, then we are here to help so please do call 01245 360317 or email us.